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Secure-Shopping

Central to the operation of our online store is a secure, robust and reliable payment processing service. To attain this level of security our website utilises the Realex payment service, a highly trusted online payment card processor who employs a team of full time information security staff who are seen as experts in their industry.

Realex Payments have been accredited with the Account Information Security (AIS) certification by VISA and are one of a small amount of companies in Europe to achieve this. The Payment Card Industry Data Security Standard (“PCI DSS”) was established in 2004 as an industry-wide set of requirements and processes to help ensure that cardholders can make purchases confident in the knowledge that their credit card information will be protected from fraudsters.

Realex Payments are compliant with PCI DSS Version 3.1, the highest level of PCI compliance, and Realex Payments were one of the first service providers in Europe to achieve this certification in November 2015. Information is sent to us from businesses via the internet and we connect to financial institutions with whom we are fully certified and approved. All information that is transmitted to Realex Payments over the internet is protected to ensure confidentiality. In addition to this confidentiality control all messages sent to and from our services are authenticated using digitally signed digests. All requests are verified against a legal list of IP address and referring URLs.

Our technical infrastructure is located in secure co-location facilities that have 24×7 manned security and advanced building management systems along with environmental controls. Critical servers and applications are monitored constantly to pre-defined threshold levels and Realex Payments staff is instantly alerted via our real time monitoring and alerting service.